Bulk Upload Users via .CSV file
Bulk uploading users will allow you to create and update user details by importing them into the platform via a .CSV file
Prepare a .CSV file ready for upload.

NOTES
- The upload users file has fields separated by a comma (or other delimiter) ONLY - no space. The first line contains the valid field names. The rest of the lines (records) contain information about each user.
Fill out the .CSV file fields, if you would like to enrol users into courses and cohorts at the same time as their profiles are created within the system, you can add the appropriate courses and cohorts to the columns and rows which need this information.
The following fields are required and must be filled in the .CSV file.
- Username
- Email
- First Name
- Last Name
- Password
Please note, if no password column is included, then a welcome email is generated and sent to the user with their login details and a temporary password. If you include a password column, you will have to manually send the created password to the user.
- All email addresses must be lower case
- Avoid special characters in field information like quotes or other commas.
- Ensure there are no blank characters at the beginning or end of filled fields
Step 1. Select Users under Site Administration
Step 2. Select Accounts under Users to access Upload Users
Step 3. Select the .CSV file that you’ve prepared from your computer or drag the file into the drop zone.
Step 4. Select Upload Users
Step 5. Confirm that the information viewable in the preview is correct.

TIP
We strongly recommend that you test a file that contains fields you proposed to use with one user before attempting a file upload for the first time.
Step 6. Configure the settings for this upload.

Upload
Type
| - Add only new,
skip existing users
- Add all, append
number to usernames if needed
- Add new and
update existing users
- Update existing users only
|
|
New user password
| - Create password
if needed and send via email
- Field required in
file
|
This field is locked unless Add
new and update existing users or Update
existing users only are selected as Upload type.
|
Existing user details
| - No changes
- Override with
file
- Override with
file and defaults
- Fill in missing
from file and defaults
|
This field is locked unless Add
new and update existing users or Update
existing users only are selected as Upload type.
|
Existing user password
| - No changes
- Update
|
|
Force password change
| - Users having a
weak password
- None
- All
|
This field is locked unless Add
new and update existing users or Update
existing users only are selected as Upload type.
|
Allow renames
| - Yes
- No
|
This field is locked unless Add
new and update existing users or Update
existing users only are selected as Upload type.
|
Allow deletes
| - Yes
- No
|
This field is locked unless Add
new and update existing users or Update
existing users only are selected as Upload type.
|
Allow suspending and activating of accounts
| - Yes
- No
|
|
Standardise usernames
| - Yes
- No
|
|
Select for bulk user actions
| - No
- New users
- Updated users
- All users
|
|

Step 7. Click upload users to save.
Step 8. Scroll down to the bottom of the page, past all the user details. Check that all of the uploaded users have been loaded correctly and there are no errors.
Step 9. Select Continue
You’re users have now been created and enrolled into any cohorts and courses required in the spreadsheet. You will be taken back to the bulk upload users page.
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