How to Configure Notifications

How to Configure Notifications

Overview

This guide will help users stay informed about course updates, activities, and deadlines. It will walk you through the steps to configure notifications according to your preferences.

Idea
It is recommended to utilise the SMS notifications function and disable the LMS counterpart if you are operating using both our LMS and SMS platforms.

Understanding Notification Types

Moodle supports various notification types. These include:
1. Email Notifications: Receive updates via email.

2. Web Notifications: Notifications displayed within the Moodle interface.

3. Mobile Notifications: Alerts sent to your device through the Moodle Mobile App (requires app installation).

Each notification type can be toggled on or off for specific activities or events.


Accessing Notification Settings


Step 1: Log in: Open your browser and log in to your account.
Step 2: Go to Your Profile:

o  Click on your profile picture or name in the top-right corner.

o   From the dropdown menu, select Preferences.

Step 3: Select Notification Preferences:
o Under the "User account" section, click on Notification preferences.



Receiving notifications

  • Along with a visible alert to new events in the notifications menu, users can configure how they are notified of new events from their notification preferences page accessed from the user menu or from the gear icon in the notifications menu.
  • Notifications may be sent via the web (when logged in to your LMS) and email
  • Web offline options are for setting whether a user is notified when they next log in to the LMS site.

Admin settings

Administrators can set the defaults from Site administration > General > Messaging > Notification settings



There are two default types of notification plugins: web and email.

By default, web and email are both enabled, although email will only work of course if the site has been properly configured to deliver email. 




Default notification preferences

You can specify the default notification preferences for each type of message in Site administration / Messaging / Notification settings.

You can also set to what degree each type of message is enabled, and whether users are able to change these default settings in their profiles:

  • Enabled - Users are permitted or allowed to change the settings. When the user account is created, the new user will inherit the settings the administrator sets here, but will be allowed to change them afterwards in their Messaging settings. Messages will be delivered as the user sets them on their own Messaging settings page.
  • Locked - Users are not permitted or allowed to change these settings. When the user account is created, the new user will inherit the settings the administrator sets here and will never be allowed to change them. Messages will be delivered for all users as you set them on this page.

Ordering of messaging settings

Because users might have many different messaging options, they are ordered into different components - for example, activities, system, enrolments etc.



How to disable the 'New sign in to your account' notification

Access Notification settings from the cog icon inside the Notifications icon at the top of your screen to the left of your profile. Disable the setting 'New login notifications'. (Note the admin can do this for the site from Site administration > Messaging > Notification settings.)


NotesNOTE: disabling this as admin also prevents login information from being sent automatically to new users authorized via external database.

Email

All email messages and notifications go to the email address set in a user's profile. The administrator can optionally allow users to choose to have notifications sent to a different email address. This is off by default and can be enabled in Site administration > Messaging settings.

Users can then enter their alternative email address under Preferences/User account/Notification preferences: Click on the gear icon next to "Email" in the table header and enter the alternative email.





Notes
Note: The 'messaging allow email override, setting does not affect failed log in notifications as they do not go through the messaging system, and will therefore still go to the original email specified.

Managing Additional Notification Settings

Step 1: Calendar Notifications:
    • Go to Preferences > Calendar preferences.


Step 2: Adjust settings for event reminders, such as email alerts for upcoming deadlines.



Message Preferences:
    • In the "Preferences" section, select Message preferences.
    • Configure who can message you and how you receive messages (e.g., via email or pop-ups).




Tips for Effective Notification Management


  • Prioritize Essential Notifications: Enable notifications for critical activities like deadlines and grades.
  • Avoid Notification Overload: Disable unnecessary notifications to prevent being overwhelmed.
  • Check Regularly: Periodically review and update your preferences to ensure they align with your current needs.

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