Private messages can be sent between users if enabled by the administrator.
![](//img.zohostatic.com.au/zde/static/images/info.png)
Replying to Messages
Step 1. Click the Message icon from Home Page upon login at the upper right side of the screen.
Step 2. A small window at the right most side will appear on your screen, this has the settings to the messages, list of contacts, Starred contacts, Groups and Private messages.
To view a bigger window, click the 'See all' option at the bottom.
You can set your own preferences on the settings:
![](https://helpcentre.trainingresourcesgroup.net/galleryDocuments/edbsn5f7a3e45c4c01e8c4d0965873bd9091b194c19581c3140107515733c90db5033adacbbec73be77919a3ed1efbba75fd3804c35a4dcb1c8c64ca3671773995034?inline=true)
Step 3. Choose a contact to send a message with and click send button below.
![](https://helpcentre.trainingresourcesgroup.net/galleryDocuments/edbsn5f7a3e45c4c01e8c4d0965873bd9091b415ec0fca1107448578db617b674e4acfa352f39b78e918886269e0b6094d138c546e63f2233e69cc11d44bc200634a9?inline=true)
![](//img.zohostatic.com.au/zde/static/images/info.png)
Creating New Message
Step 4. You may use the search bar to send a new message to a user or student. The result will show if the name is listed or not on your contacts.
Step 5. Select the contact. Type the message and select send.
![](//img.zohostatic.com.au/zde/static/images/lights.png)
TIPS
- Select the 'message icon' to open preview panel at the right without changing the website page.
- Selecting 'message' at user profile will open right preview panel without changing the website page.
- Change privacy settings by clicking the cog icon at the message page or in the preview panel.
![](//img.zohostatic.com.au/zde/static/images/exclamation.png)
REMINDERS
- You can message any user by accessing their user profile and clicking 'Message" - unless privacy setting is set to 'my contacts only'
- User can't reply to message unless sender is added to contact list.
- To add user to contact list refer to how to add contact list guide.
![](https://helpcentre.trainingresourcesgroup.net/galleryDocuments/edbsn5f7a3e45c4c01e8c4d0965873bd9091bb64057dcf15582a3c7f1e1c0155f0b1f0549d4ac26417fd13641a14fd5a4f6525356db4094ff2dae2f908bcad504eff3?inline=true)