How to Send a Message

How to Send a Message


This article provides a quick overview of the internal messaging feature, showing users how to connect and communicate with others directly within the platform while managing basic privacy and messaging settings.

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Private messages can be sent between users if enabled by the administrator.

How to Send Messages
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Replying to Messages

Step 1. Click the Message icon from Home Page upon login at the upper right side of the screen.



Step 2. A small window at the right most side will appear on your screen, this has the settings to the messages, list of contacts, Starred contacts, Groups and Private messages.
To view a bigger window, click the 'See all' option at the bottom.


You can set your own preferences on the settings:

Step 3. Choose a contact to send a message with and click send button below.


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Creating New Message
Step 4. You may use the search bar to send a new message to a user or student. The result will show if the name is listed or not on  your contacts.
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NOTE: This function is only available if requested to be activated, [For our clients: Feel free to reach out to support@eskilled.com.au if you want to allow site-wide messaging for users by default]



Step 5. Select the contact. Type the message and select send.


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TIPS
  1. Select the 'message icon' to open preview panel at the right without changing the website page.
  2. Selecting 'message' at user profile will open right preview panel without changing the website page.
  3. Change privacy settings by clicking the cog icon at the message page or in the preview panel.

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REMINDERS
  1. You can message any user by accessing their user profile and clicking 'Message" - unless privacy setting is set to 'my contacts only'
  2. User can't reply to message unless sender is added to contact list.
  3. To add user to contact list refer to how to add contact list guide.

Other Ways to Send Messages
Option 1: Navigating to a user’s profile and clicking the Message buttons:



Option 2:  Using Site Administration → Users → Browse List of Users, selecting one or multiple users, and sending a message via the “With Selected Users” dropdown:



Option 3: Using the Dashboard → Online Users block and clicking the message icon next to an online user’s name:



Related topic/s
How to Add Contacts