Guide on updating user profile from both administrator and user perspective.
ADMINISTRATOR Guide
Step 1. Select Users under Site Administration.

Step 2. Select Accounts under Users to access Users List

Step 3. From the list or search bar, locate for the user that you’d like to update

Step 4. Once you have found the desired user, click on the cog (
) icon, which appears in the Edit column, on the same row as their name and user details.

Step 5. Scroll down to find the field / fields that you would like to update. There are various categories that make up the user profile, which you can expand and fill or amend as required.

Step 6. Once you have completed filling or amending fields, scroll down to the bottom of the page and select Update Profile
The user profile has now been updated by the administrator.
USER GUIDE
Step 1. There are several ways to access your account profile. You may select Profile from the user icon upon logged in.
Or you may select 'My Profile' from the menu bar.
Step 2. Select Edit Profile

Step 3. Scroll down to find the field / fields that you would like to update. There are various categories that make up the user profile, which you can expand and fill or amend as required.
Some fields may have been locked by administrators, which cannot be amended by users. These text fields will be greyed out.
Step 4. Once you have completed filling or amending fields, scroll down to the bottom of the page and select Update Profile

The user profile has now been updated.