How to Use "Log in as"

How to Use "Log in as"

Idea
Overview
The "Log in as" feature allows administrators—and teachers with the appropriate permissions—to temporarily access the Learning Management System (LMS) as another user. This is useful for troubleshooting issues, verifying permissions, or viewing the LMS exactly as the user experiences it. The feature is accessed through the user’s profile by selecting the Log in as option. This feature can be accessed in either the system or course context.

In this tutorial, we’ll walk you through the process of using this feature in the LMS.

Notes
Step Tutorial

From the System Level

1. Log in with an account that has permission to use the log in as feature.
2. Navigate to Site administration → Users → Accounts: Browse list of users.

3. Search for the user you want to log in as, and click their name to open their profile.

4. On the user’s profile page, go to the Administration section and click Log in as.

5. A message will appear confirming that you are now logged in as the selected user. Click Continue to proceed.


From a Course

1. Log in with an account that has permission to use the log in as feature.
2. Go to the course where you want to use the feature.
In the course page, navigate to the Participants tab and click on the name of the user you want to login as.

4. On the user’s profile page, go to the Administration section and click Log in as.

5. A message will appear confirming that you are now logged in as that user. Click Continue to proceed.

InfoNOTE: After using the Log in as feature, you need to log out and log in again to return to your normal role. This is a security safeguard.


And that's how to use the log in as feature in the LMS!


Congratulations on completing this tutorial. We hope this has been helpful to you and your organisation. For any questions or concerns regarding this function, please reach out to the contact support via email.

FAQs
Are my actions logged while using “Log in as”?
Yes. All actions performed during log in as session are recorded in the system logs to ensure accountability and transparency.
Why don’t I see the “Log in as” option in a user’s profile?
You may not have the necessary permissions. Only users with the appropriate role and capabilities in the system or course context can use this feature. You can contact our Support team if you need help verifying your permissions.

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